Episodes

4 days ago
4 days ago
In this episode of WholeStory, we shine a spotlight on the power of long-term partnerships with two standout guests: Chris Sanders, Sales and Marketing Director at Radnor Hills, and Tom Mathew, Commercial Director at Dunsters Farm.
Dunsters Farm is a third-generation family-run business that started as a simple milk round. Now a trusted name in foodservice, especially within the education sector, Tom shares how the business has evolved through clear purpose and those all-important collaborative partnerships.
Radnor Hills has been with Dunsters from the very beginning of Chris’s career. He reflects on how honest communication and aligning strategies with customer goals have shaped Radnor’s approach to growth and innovation.
Together, Chris and Tom delve into the real-world challenges of serving schools through Brexit and the pandemic, and how shared values helped them not just survive, but thrive. They also discuss industry trends, sustainability best practices, and the importance of investing time and money where it really counts.
From creating impactful trade events to leading on green initiatives, both businesses are setting the pace for a more sustainable and collaborative future. These two could well be ones to watch at this year’s FWD Gold Medal Awards in November.
Tune in for an honest, inspiring look at what it really takes to build a successful partnership in wholesale.

Thursday May 01, 2025
Thursday May 01, 2025
Mark Gilham, VP for Rebate Strategy at Enable, and Clare Greensmith, Head of Finance and Data at Caterforce, join FWD's James Bielby in our all-new episode of WholeStory.
Working towards one common goal, Caterforce utilises Enable's rebate management system to great effect. Clare reveals how Enable lets them stop data gathering and start looking at the analytics, providing one source of truth for suppliers and members, streamlining processes and boosting profit. After all, as Mark Gilhan points out, if you're buying or selling you're looking at the same picture, just through a different lens.
How can Enable's Ai platform help? Mark says, "In foodservice a packet of prawn cocktail crisps has nothing to offer with prawns and nothing to do with cocktails but if you try and put that in a data structure you're really going to struggle. Ai can do that."
From losing fear over Ai, to tackling things with a chainsaw, listen now for insight into this fantastic partnership, which is enabling (pun intended) Caterforce to go for growth.

Friday Mar 28, 2025
Friday Mar 28, 2025
FWD Service Provider member Orderlion and The Wholesale Group's SJB Foods join us to chat AI and efficiencies to counter the rising cost of business in our latest episode.
Has our attitude to AI changed? Orderlion admits to being cautious when it first became apparent that AI is taking centre stage and going nowhere. They've adapted to make AI part of product line and now support businesses like SJB Foods in improving efficiencies. Orderlion's Gabriel Van Heerden is quick to point out AI isn't replacing anyone; it's helping businesses adapt and grow in a fast-moving culture. James Berisford from SJB Foods talks about utilising Orderlion's White Label app within their family business, the uptake from their customers and what's it's like with the support of the newly formed The Wholesale Group. Listen now!

Thursday Feb 13, 2025
Thursday Feb 13, 2025
Trade between GB and NI has seen plenty of challenges since Brexit, and on our latest podcast, Michelle Charrington, from the Food Business Development Team at Invest NI, and Mark Stewart-Maunder, Commercial & Development Director at Henderson Foodservice, join James Bielby to discuss the topic in more detail.
As one of the top three employers in NI, Henderson's moves 90% of products through the red lane, meaning speed to market is an issue. Six weeks to get their hands on cake is the current norm! Vet certification is also required for citrus fruits coming out of GB - the impact of these legislations is real, and as a result, 26% of products previously bought out of GB are now sourced in Europe.
While the pause on Not for EU Labelling has made it easier for trade, the challenge is on for the Goverrnment to support business growth.
Invest NI is represented in 31 countries and offers new grant funding to allow suppliers to invest and boost productivity.
While the pause on Not for EU Labelling has made it easier for trade, the challenge is on for the Goverrnment to support business growth.
Invest NI is represented in 31 countries and offers new grant funding to allow suppliers to invest and boost productivity. Michelle cites collaboration and investment in tech as key for future success, and while we don't have a crystal ball, both agree that the food sector is extremely resilient.
Listen now.

Wednesday Dec 11, 2024
Wednesday Dec 11, 2024
In our all new podcast episode, FWD members Mike Morgan, MD, Savona Foodservice and Ronen Givon, CEO and founder of Rekki, discuss the recent Budget and its implications for the wholesale sector.
Ronen has a background in Computer Science and ran a restaurant chain, and founded Rekki in 2016 to help wholesale distributors and restaurants do more business together. Their USP is an authentic interest in the sector, as they come from it.
Mike and Ronen discuss the increasing challenges the sector faces in 2025, with rising NLW costs and NI. How should the sector respond? And how do Savona and Rekki work together to overcome challenges?
This is the time for wholesale and foodservice to be innovative and collaborative with the service providers they work with.
Increase efficiencies and not headcount to avoid rising costs. Share best practice and embrace new technology is the advice. Listen now for insight and advice, and also why you wouldn't want to mess with a chef!

Thursday Nov 07, 2024
Thursday Nov 07, 2024
Following October's Diversity in Wholesale Conference, panel participants Adam Turner (Heineken) and Stacey Gooch (Booker) join Amanda Nutt (Corin & Co) and Lyndsey Cambridge (FWD) to further discuss Diversity, Equity and Inclusion in the workplace.
What do we mean by human sustainability, and how is it a route to commercial success? As society changes, organisations need to adapt. Booker, Heineken and Corin & Co share best practice in putting employee wellbeing front and centre. Listen to our all new episode to find out more.

Thursday Jul 18, 2024
Thursday Jul 18, 2024
As nominations open for the FWD Gold Medal Awards 2024, Lyndsey Cambridge catches up with past Gold Medal winners Amanda Casey (Wholesale Star) from JW Filshill and Holly Pennington (Emerging Talent) from Parfetts.
Holly and Amanda talk discuss their roles on wholesale, how they've evolved over time and the. initiatives and new-found confidence following their award wins.

Thursday Jul 04, 2024
Thursday Jul 04, 2024
Working together is the name of the game, as we find out when FWD Service Provider member, Infor, joins wholesale member, Reynolds Foodservice, in the latest episode of WholeStory.
Hot off the back of our annual conference, there's plenty of continuity surrounding pressing topics for the sector: AI and sustainability. Infor and Reynolds explore this and more.... Listen now.

Wednesday Jun 19, 2024
Wednesday Jun 19, 2024
Our summer series of podcasts launches with a Diversity in Wholesale special.
Women in Wholesale 2024 mentor, Kate Carroll, from Nisa, and FWD member and Women in Wholesale attendee, Sabia Hussain from Caterlyst, speak to James Bielby about diversity and inclusion in the wholesale sector.
Kate discusses some of the inspirational support networks for employees in place at Nisa and says the sector is unrecognisable from 10 years ago.
However, there is still plenty of work to be done. Sabia talks about being in an ethnic minority group and how she feels both at work and at sector events. She also shares some of the initiatives showcased by Kate at Women in Wholesale she has put forward at Caterlyst.
Thought provoking and inspirational, this is one not to miss.

Friday Apr 19, 2024
Friday Apr 19, 2024
In the new episode of WholeStory, Lana Bhikha from Woods Foodservice and Choco's Frank Kight and Alex Kiely join FWD's James Bielby to discuss Choco AI, embracing change and saving 11,000 hours!